Terms of Service

The terms that govern your use of SlashLink.

Last updated: October 4, 2026

These Terms of Service (“Terms”) are an agreement between you and Slash Make LLC, the company that operates SlashLink (“SlashLink”, “we”, “us”, or “our”), and govern your access to and use of the SlashLink website, dashboard, link-routing service, and related features (together, the “Service”). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

SlashLink lets you create smart links that route each reader to their local Amazon storefront using the affiliate tags you configure for each country. You can purchase click credits, create and manage links, view aggregate click analytics, connect a custom domain, and access related features as they become available.

SlashLink is an independent tool. We are not affiliated with, endorsed by, or sponsored by Amazon.com, Inc. or its affiliates. “Amazon” and related marks are the property of their respective owners.

2. Your account

You must provide accurate information when you register and keep it up to date. You are responsible for all activity that occurs under your account and for keeping your login credentials secure. Do not share your credentials or allow others to access your account.

Notify us promptly at [email protected] if you believe your account has been accessed without authorization.

Accounts are for a single owner. You may not share login credentials, resell access, or create multiple accounts to circumvent limits without our prior written permission.

We reserve the right to suspend or close accounts that remain inactive (no logins, no link clicks) for 12 or more consecutive months, with 30 days’ prior notice by email.

3. Affiliate program responsibility

You are solely responsible for your participation in the Amazon Associates Program (or any other affiliate program you use with the Service), including:

  • Complying with the Amazon Associates Operating Agreement and all applicable program policies.
  • Making all required affiliate disclosures to your audience as required by the FTC, ASA, or equivalent authority in your jurisdiction.
  • Ensuring you are entitled to use the affiliate tags you enter into SlashLink.
  • Maintaining your eligibility and good standing in the affiliate programs you participate in.

SlashLink does not guarantee any level of commissions, conversions, click-through rates, or affiliate program eligibility. We are not responsible for any suspension, withholding of earnings, or termination of your affiliate accounts by Amazon or any other program.

4. Acceptable use

When using the Service, you agree not to:

  • Break any applicable law or regulation, or infringe anyone’s intellectual property or other rights.
  • Violate the terms of Amazon or any other platform you link to or from.
  • Route readers to destinations that are unlawful, deceptive, malicious, or that contain malware, phishing pages, or misleading content.
  • Use the Service to send spam, disguise prohibited content, or mislead readers about a link’s destination in a way that violates any platform’s rules or applicable law.
  • Generate artificial, fraudulent, or bot-driven clicks to inflate analytics or consume credits. We monitor for non-human traffic and exclude it from billing; deliberate click fraud is grounds for immediate termination.
  • Attempt to probe, scan, overload, disrupt, or circumvent any part of the Service, its rate limits, its APIs, or its security controls.
  • Reverse-engineer, decompile, or disassemble any part of the Service, or attempt to extract source code, algorithms, or data models.
  • Scrape, mirror, resell, white-label, or build a competing product from the Service or its data without our prior written permission.
  • Use the Service to route links to content that is pornographic, promotes violence or hatred, or targets minors.
  • Interfere with other users’ access to or enjoyment of the Service.

We may suspend or terminate accounts that we reasonably believe violate these Terms or that put the Service, other users, or our infrastructure at risk. Where possible, we will notify you before or at the time of suspension and give you a reasonable opportunity to remedy the issue, except where immediate action is necessary to prevent harm.

5. Click credits, billing, and custom domains

Click credits

Some features of the Service are paid through prepaid click credits. Credits are purchased in packs through our payment processor (Stripe) and are consumed as your links route readers. Each qualifying redirect consumes one credit.

Purchased click credits do not expire. You may use them over days, weeks, months, or years.

Free trial credits. New accounts receive a limited number of free trial clicks (currently 100). Trial credits are subject to change and may be revoked if we detect abuse.

Except where required by applicable law, credit purchases are non-refundable once fulfilled. If a charge is made in error, contact us at [email protected] and we will work with you in good faith to resolve it.

What happens when your credits run out

We will notify you by email when your credit balance is low and again when it reaches zero. You will have 3 days from the exhaustion notice to purchase additional credits.

If you do not replenish credits within 3 days, your links will continue to work for your readers (we will not break the reader experience), but SlashLink may substitute its own affiliate tags on redirects until you add more credits. During this period, any affiliate commissions generated by those clicks will accrue to SlashLink, not to you. Your own affiliate tags will be restored immediately upon purchasing additional credits.

This ensures your audience always reaches the right product page regardless of your credit balance, while allowing SlashLink to cover the cost of routing clicks that are not covered by a paid credit balance.

Custom domains

A custom domain is an optional recurring subscription billed monthly. If a renewal payment fails, your custom hostname enters a grace period (currently 7 days). If payment is not recovered within the grace period, custom-domain routing is disabled until a successful payment restores it automatically. During the grace period and after disablement, your links continue to work on the default SlashLink domain (go.slashlink.app). Your remaining click credits are not affected by a custom-domain payment issue.

Payments and billing

All payments, subscriptions, and billing portal access are handled by Stripe. Your use of payment features is also subject to Stripe’s terms of service. We do not store your full card details.

Taxes

Prices are exclusive of any applicable taxes unless stated otherwise. You are responsible for any sales tax, VAT, GST, or other taxes applicable to your purchase, other than taxes on our net income.

6. Analytics and data

SlashLink provides aggregate click analytics in your dashboard, including breakdowns by country, device type, referrer, and storefront. This data is derived from redirect events and is provided on an “as is” basis.

We do not guarantee the absolute accuracy of analytics data. Click counts may exclude bot traffic, duplicate requests, and other non-qualifying events. Minor discrepancies between SlashLink analytics and third-party analytics tools are normal and expected.

Analytics data is retained in accordance with our Privacy Policy. Detailed per-click data is retained for approximately 90 days before being consolidated into long-term aggregate summaries.

7. Cancellation and termination

By you. You may stop using the Service at any time. If you have an active custom-domain subscription, you may cancel it from the billing portal; cancellation takes effect at the end of the current billing period. Unused click credits are not refunded upon cancellation but remain available if you return.

By us. We may suspend or terminate your access if:

  • You materially breach these Terms and fail to remedy the breach within 7 days of notice (or immediately if the breach cannot be remedied or poses an immediate risk).
  • Required by law or a valid legal order.
  • Continuing to provide the Service to you would create a legal, security, or reputational risk to SlashLink or other users.
  • Your account has been inactive for 12 or more consecutive months (with 30 days’ prior notice).

Effect of termination. On termination, your right to use the Service ends. Your links will stop redirecting through SlashLink within a reasonable period (typically within 30 days) after termination. We recommend updating any links in your published content before or promptly after closing your account. Provisions that by their nature should survive termination will survive, including ownership, disclaimers, limitations of liability, indemnification, and governing law.

8. Intellectual property

Our property. The Service, including its software, design, branding, documentation, and content we create, is owned by SlashLink (Slash Make LLC) and is protected by applicable intellectual-property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service in accordance with these Terms.

Your property. You retain ownership of the content, configurations, and affiliate tags you provide. You grant us a limited, worldwide, royalty-free license to use, store, and process your content solely as necessary to operate the Service for you, including storing your link configurations, routing readers, generating analytics, and (where applicable under Section 5) substituting affiliate tags when your credit balance is exhausted.

Feedback. If you provide suggestions, feature requests, or other feedback about the Service, we may use it without restriction or obligation to you.

9. Third-party services and dependencies

The Service depends on third-party platforms and infrastructure that are outside our control, including but not limited to Amazon storefronts, the Amazon Associates Program, Cloudflare, Stripe, and Clerk. We do not control those platforms and are not responsible for their content, policies, availability, uptime, or changes.

Amazon dependency. SlashLink routes readers to Amazon storefronts and applies your affiliate tags. Amazon may, at any time and without notice to us, change its storefront URLs, product page structure, affiliate program terms, commission rates, cookie policies, API availability, or regional store availability. If Amazon makes changes that break, degrade, or limit SlashLink’s ability to route links or apply affiliate tags correctly, SlashLink is not liable for any resulting loss of commissions, traffic, conversions, or revenue. We will make commercially reasonable efforts to adapt to such changes, but we cannot guarantee uninterrupted compatibility with Amazon’s systems.

The same applies to any other third-party platform you use with the Service. Your use of third-party services is governed by their respective terms and privacy policies.

10. Service availability and disclaimers

We work to keep the Service reliable and available, but the Service is provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising from course of dealing or usage of trade.

Without limiting the above, we do not warrant that:

  • The Service will be uninterrupted, error-free, or free of harmful components.
  • Link routing will always succeed for every reader, storefront, device, or region.
  • Any particular level of commissions, conversions, or revenue will result from your use of the Service.
  • Amazon or any other third party will not change their programs, APIs, storefronts, or policies in ways that affect the Service.
  • Affiliate tags will always be applied correctly, particularly where Amazon changes its URL structure or program rules.
  • The deep-linking feature will always open the Amazon app, as this depends on the reader’s device, operating system, and app installation.

11. Limitation of liability

To the maximum extent permitted by applicable law:

SlashLink will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost revenue, lost commissions, lost affiliate earnings, lost data, or loss of goodwill, arising out of or related to your use of (or inability to use) the Service, regardless of the theory of liability (contract, tort, strict liability, or otherwise), and even if we have been advised of the possibility of such damages.

Our maximum total obligation to you, for any and all claims arising from or related to the Service, is limited to the total amount you have actually paid to SlashLink. In no event will our aggregate liability exceed what you have paid us. If you have not paid us anything, our maximum liability to you is US $0.

To be explicit: if the Service causes you to lose affiliate commissions, miss a sale, lose traffic, or suffer any other commercial loss, our liability is capped at what you paid for credits and subscriptions. We do not owe more than you paid, under any theory.

These limitations apply even if a remedy fails of its essential purpose. Some jurisdictions do not allow the exclusion or limitation of certain damages; in those jurisdictions, our liability is limited to the fullest extent permitted by law.

12. Indemnification

You agree to indemnify, defend, and hold harmless SlashLink, Slash Make LLC, and their officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from or related to:

  • Your use of the Service.
  • The links you create and the destinations they point to.
  • Your participation in affiliate programs and your compliance (or non-compliance) with their terms.
  • Your breach of these Terms.
  • Your violation of any applicable law or the rights of any third party.

13. Dispute resolution

Before filing a formal claim, you agree to first contact us at [email protected] and attempt to resolve the dispute informally for at least 30 days.

If informal resolution fails, any dispute arising from or relating to these Terms or the Service will be resolved through binding arbitration administered under the rules of the Dubai International Arbitration Centre (DIAC), unless you reside in a jurisdiction where mandatory consumer-protection law gives you the right to bring a claim in your local courts.

14. Governing law

These Terms are governed by and construed in accordance with the laws of the United Arab Emirates, without regard to conflict-of-law principles. Subject to Section 13, the courts of the United Arab Emirates will have exclusive jurisdiction over any dispute arising from these Terms.

15. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will:

  • Update the “Last updated” date at the top of this page.
  • Notify you by email or through a notice in the dashboard at least 14 days before the changes take effect, where the change materially affects your rights or obligations.

Your continued use of the Service after updated Terms take effect constitutes your acceptance of those Terms. If you do not agree with a change, you may stop using the Service and close your account before the changes take effect.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

17. Entire agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and SlashLink regarding the Service and supersede any prior agreements or communications.

18. No waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision. A waiver of any term is effective only if in writing and signed by us.

19. Assignment

You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction, including in connection with a merger, acquisition, or sale of assets.

20. Contact

Questions about these Terms? Email [email protected].

SlashLink is operated by Slash Make LLC, United Arab Emirates.

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